Our CRM module centralizes client interactions, you can track client related interactions even without opening a casefile for the client, enabling legal firms and organizations to track communications, follow up on leads, and strengthen long-term client relationships. It ensures no inquiry is forgotten and every client feels valued.
Client Profiles – Store full details of clients, prospects, and organizations.
Interaction Tracking – Log calls interactions made with the client, emails, meetings, and any client related notes.
Lead & Opportunity Management – Convert inquiries into active clients by actively observing history flow.
Follow-up Reminders – Never miss important client check-ins, appointments .
Segmentation & Tags – Organize clients by type, service, or priority and generate reports .
✔️ Improves client retention through personalized communication.
✔️ Increases new client conversions by systematic follow-up.
✔️ Enhances cross-selling and upselling opportunities.
✔️ Provides a 360° view of client history and needs.
✔️ Strengthens professional image and client trust.
When a client or lead is registered with all the relevant information, all interactions (calls, emails, meetings) are logged against their profile. Reminders ensure timely follow-up. Managers can track the progress of client onboarding, view communication history, and identify cross-service opportunities.
📌 Law Firms – Manage retainer clients and litigation updates.
📌 Consultants – Track ongoing client relationships and project pipelines.
📌 Customer Support Teams – Maintain detailed client history for faster resolution.
Is your firm/SME dealing with customer relationship? Then this module is for you.